About us

User Vision provides services throughout the UK and Europe and was established in 2000.

We are a consultancy dedicated to improving the user experience of your website, software or product. We offer a wide range of services including consulting, testing, reviewing, evaluation and training to help clients produce better products that customers find easier to use. We take a straightforward, practical approach to user needs analysis, problem solving and usability testing, leading to effective design solutions.

Whether we become involved at the design stage, or after a system has been in use for some time, we never lose sight of the user’s needs. We can help you:

  • reduce development and support costs;
  • reduce the need for expensive redevelopment; and
  • increase sales.

Our usability consulting and services are the ideal way to enhance your brand, improve your company’s competitive position, and increase revenues and loyalty.

Scotland's Small Business of the Year 2004 award logo

As a reflection of all our excellent service, User Vision was crowned Scotland’s Small Business of the Year in November 2004. The award, sponsored by Parcelforce Worldwide, recognises excellence in UK small businesses and their contribution to the UK economy.

Usability Professionals Association members logo

User Vision’s consultants are all members of the Usability Professionals Association (UPA).

Usability and Accessibility E-consultancy Buyer's Guide

User Vision is also a featured supplier within the Econsultancy Usability & Accessibility 2009 Buyer’s Guide.

MRS Company Partner logo

User Vision is a company partner of the Market Research Society, the governing body for market research within the UK, and adheres to the standards required by that body.


The Recommended Agency Register is a leading provider of information about the UK agency market. Identifying the most respected agencies in the core marketing disciplines through market research to support an informed and efficient choice of agency partner.

Institute of Ergonomics & Human Factors

User Vision is a registered consultancy with the Institute of Ergonomics and Human Factors.

10:10 Logo

User Vision is committed to reducing our carbon emissions by 10% in 2010. Find out how you can too!Link opens in a new window

Independent expert analysis and advice on our adherence to accessibility standards, with recommendations for improvement provided in a clear and constructive manner are the key benefits of working with User Vision.  Without this advice we would be considerably hampered in our attempts to make our websites as accessible as possible.

Online Services Analyst, Student Loans Company.