Articles
Usability guide to donations
25th February 2005
Drawing on a review of charity websites and User Vision's own experience of transactional websites we have come up with eight basic points to make ensure online donates are a quick and cost effective way for charities to raise money.
Contextual Keyword Advertising
18th August 2004
In response to an article published on the Brand Republic website User Vision took a look at IntelliTxt ‘contextual keyword advertising’ in action on the forbes.com website and found that it badly affected the user experience.
The Show Will Go On(line): The Edinburgh Festival
2nd July 2004
During the 2004 Edinburgh festival season, User Vision had a look at two of the festival websites: the Edinburgh International Festival and the Edinburgh Fringe festival to see what experience festival goers can expect if they purchase their tickets online.
User Friendly e-Banking
25th April 2004
The online banking market is very competitive. Usability and accessibility barriers are not just frustrating for online customers, they are very expensive for banks. This article, written for the Scottish Banker Magazine April/May 2004, outlines the fundamental usability problems which contribute to 50% of potential customers who abandon their online application.
Usability Hinders mPARK-ers in Edinburgh
12th December 2003
mPARK, a new innovative system of paying for parking meter tickets from your mobile was launched on 31st October 2003 in Edinburgh. We set out to discover how usable and accessible the new system is.