Recession Proof Usability

18th May 2009

recessionIt’s a recession, and people’s confidence in purchasing has plummeted. The lack of pounds in their pockets is effectively an extra barrier to purchasing. Yet online sales have continued to rise. This is because online, customers can seek out greater value. But you can act to exploit this trend. If the recession is one barrier you can’t fix, there will be usability barriers on your site that you can, and make it easier for visitors to become customers.

Download Recession Proof Usability (PDF 97k) to read how to accommodate to this new recession reality, and see how usability can help you in several directions to overcome the extra barrier to profit of the Credit Crunch.

Rob Van Tol

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Rob van Tol This article was written by Rob van Tol. Rob is a Senior Usability Consultant at User Vision, a usability and accessibility consultancy that helps clients gain a competitive advantage through improved ease of use.

Fortune 1000 companies each spend an average of $2million per year on site redesigns, without knowing if the redesign made the site easier to use.

Forrester Research.