Usability Training for Financial Services - London

This event has already taken place. You might instead want to look at our upcoming events.

Date: 5th November 2009
Time: 09:30–17:00
Location: Pygmalion, 1 Alie Street, London, E1 8DE.
Map: See a map of this venue .

Course Overview

The credit crunch hit the reputation of the whole financial industry and the recession added extra barriers to clicking on your "call to action": simple lack of money, the move to value brands, the use of customer reviews and the widespread use of price comparison sites all stack up additional barriers to making a sale. Having worked with most of the key players in the financial services industry for the past nine years, this course aims to teach you practical ways to improve your online user experience and improve your website’s ROI.

Event Details

Date: 5th November, 2009
Time: 9.30am - 5.00pm
Cost: £ 300 +VAT (Special Early Bird Rate of £ 250 +VAT if booked before 19th October 2009)

Cost includes lunch and all course materials.

Book your place now .

Course Outline

The course is designed for:
•   Software developers
•   Business Analysts
•   Project Managers
•   Marketing Managers
•   Website designers
•   Interface designers

Those who undertake the course will learn to:
•   Identify your customers and find out how keep them at the heart of any development
•   Avoid drop outs from your online applications
•   The do's and don'ts of website design
•   Network with other professionals carrying out usability activities in different companies

About the Trainer

Clare Barnett is a Usability Consultant at User Vision, with over 10 years experience working in the financial industry, including working as web designer, building and designing websites and creating best practice guidelines for websites. Graduating from Glasgow University with a MA(ord) in Psychology and Politics, Clare is also a member of the Usability Professional's Association.