Accessibility of this site

We want as many people as possible to be able to use our website. This page contains information about the following features:

We make the utmost effort to maintain a high standard of accessibility, but if you spot a problem with our site please contact us. Your feedback is always valued.

Skipping to the page's content

The content of each page can be accessed quickly by following the 'skip to content' link found at the start of each page.

You may also skip to the start of the page content at any time by using the shortcut key "S". The following section describes how to use keyboard shortcuts in most browsers.

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Using our site's keyboard shortcuts

Our site features keyboard shortcuts that follow the UK government standard. These are:

  • S - Skip to content
  • 1 - Go to the home page
  • 3 - Go to the site map
  • 8 - Read our site's terms and conditions
  • 9 - Contact us
  • 0 - Go to accessibility information for the site (this page)

To use keyboard shortcuts:

  • In Internet Explorer, hold Alt and press the shortcut key, then press Enter
  • In Firefox, hold Alt and Shift and press the shortcut key

Please read your browser help for other browsers.

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This website is built to recognised standards

We've built this site to conform to W3C standards for XHTML and CSS, and we strive to achieve AA accessibility rating against the Web Content Accessibility Guidelines 2.0 (WCAG).  

If you find a problem with our site please contact us so that we can fix it.

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Fantastic to work with, I was really impressed with User Vision and the support they gave us. Gave us proof of the changes that are required to move our online strategy forward. Would definitely work with User Vision again in the future.

Online Customer Experience Manager, Clydesdale Bank.